Given these challenging times many of you will have missed seeing Arte's superb Autumn 2020 releases - perhaps your Unique Account Manager hasn't been able to visit you? As a response we've taken the opportunity to make some video presentations, to give you a close-up taster of each collection.

We're starting with the stunning Kami. It has a knock-out lead design and divine shot-silk colours and textures. See for yourself!...

Thank you to Jacinta in our Sydney showroom for presenting Kami. To see more you can visit the collection page HERE.

We'd love your response to this video format. Is it helpful? Is it something you'd like to see more of?

And please don't forget to check out the Arte's other new releases HERE.

Hopefully you will have received our latest newsletter about how we're operating next week. We're so happy to be opening our warehouse on Tuesday 28 April - and not a moment too soon given the number of back-orders we have! We will be working hard to get your orders out the door. Please note that we'll be operating within the Level 3 restrictions so not to maximum capacity.

Here's a rundown of our other teams...

Our Sales Service Team continue to be contactable by phone and email as usual (freephone AU 1800 145855 and NZ 0800 86478).

Our New Zealand showrooms remain closed until further notice. However our Showroom Managers can source and despatch your cuttings and sampling requests. They look forward to taking your calls and helping you.

Our New Zealand Account Managers continue to work from home. Call them for any queries you have.

Our Australian showrooms are open by appointment-only so we can ensure the two-person and safe distancing restrictions.

Our Australian Account Managers are showing the latest Autumn collections by arrangement. Call them for more information.

Thank you so much for your patience and continued support during this challenging time.

UPDATE 6 April: Our Australian showrooms remain open but by appointment only. Please call your nearest showroom to make a time, they'd love to see you. Many of our indent products are still available to our Australian clients, please call our Sales Service team for more information: AU 1800 145855.

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Here's a rundown of how we've reorganised to comply with Government restrictions and to ensure the safety of our team and clients - which is foremost in our minds.

Firstly our warehouse will close at the end of today. Due to New Zealand's lockdown we can no longer process yours orders - as much as we'd like to think fabric is an essential service! New orders will be despatched as soon as we are able to return to work. We will advise you if there are any changes to the availability of our indent products.

All our Account Managers and Sale Service team are now working from home and can be contacted by phone and email. They welcome your calls, orders and product inquiries - or just a friendly chat! Our Australian Account Managers are happy to visit you, by arrangement, to supply samples, cuttings and to show new products.

Our Australian Showrooms remain open to trade-only with strict adherence to safe distancing and hygiene practices. Our hours are now 9am - 5pm. Please note that we are closing for lunch 12:30pm - 1pm.

Sadly our New Zealand Showrooms are now closed. 

Stay safe and take care over the coming weeks. We look forward to seeing you when we are back in business - stay tuned!

By now you will have received the mailout regarding our response to Covid-19. For those of you who have unsubscribed I've pasted it below (please contact our Online Editor HERE if you'd like to sign up or re-sign up to our mailout list)...

Hi Everyone,

We would like to advise you of the procedures Unique Fabrics has put in place with regards to Covid-19.

Firstly our showrooms remain open for business. The health and safety of our employees and clients is foremost, as a consequence we have introduced practices around the disinfecting and handling of our sampling and goods. Our hard surfaces are being disinfected regularly throughout the day. Gloves and hand sanitisers are available in our showrooms. While we won't be shaking your hand on arrival, you will be welcomed with a warm smile.

Melbourne and Brisbane's hours have changed to 9:00am - 5:00pm. These branches will be closed from 12:30pm - 1pm for lunch.

Sydney and New Zealand hours remain unchanged.

We have no disruption to the supply of our indent products. We have good stock levels of our in-house collections, our orders will be supplied as normal. 

We have a strict policy for our team "stay at home if you feel unwell". Conversely if you feel unwell please defer your visit until you recover.

Our sales team are keen to show our latest collections and are still making appointments. They will contact you prior to any visit to confirm you are still prepared to see them. Alternatively we can send cuttings, samples and e-brochures to assist with sourcing for your projects. You can also use our website www.uniquefabrics.com to check stock, pricing and to order cuttings.

For any queries please contact your Account Manager or our Sales Service team on AU 1800 145855 or NZ 0800 864783.

We will keep you informed of any changes via our blog, instagram and facebook. 

Stay safe!

Kind regards,
Carol Fry

We're so sad to announce that Kay is leaving Unique. She is retiring after more than twenty five years with us. We will miss her hugely but wish her all the best for her new adventures in the South Island.

While Kay's role is being filled from within the company we are looking for someone to join our crack Sales Service team. As the first point of contact you will be helping our clients on the phone, handling administrative tasks and working with our sales and warehouse teams to provide excellent service to our clients. Please email your CV to Tony Kirwin HERE.

We are also looking for an Account Manager. You will be based in Auckland with regular trips to see our clients in Taupo, Bay of Plenty, Waikato, Northland and a selection of Auckland clients. Click HERE to read a brief description of the role. Please email your CV to Tony Kirwin HERE.