Covid update for August...Aug 18, 2021

As you will be aware New Zealand is currently under a strict level 4 lockdown. This of course affects our day-to-day operations, impacting our Australian and New Zealand-based clients in slightly different ways...

For our Australian Clients: Unique stock and Textilia orders will be processed in our system but not despatched until we are at level 3 (Wednesday 18 August at this stage). All other orders remain unchanged and can still be delivered direct to you if you have a safe contactless area. When placing your order please let us know of any change of delivery address.

While our Melbourne and Sydney showrooms are closed to visitors our Account Managers are on-site for contactless "click & collect" of cuttings and samples. Please phone or email ahead and advise a nominated time to collect. They are also happy to pop samples in the post or courier items for those further afield. Please note that we ensure that these click and collect deliveries comply with state regulations.

Our Brisbane showroom is open - yay! Steph and her team can't wait to see you!

For our New Zealand clients: Stock orders will be processed in our system but not despatched until we are at level 3. Arte, Hooked On Walls, Chivasso and Carlucci orders can still be delivered direct to you if you have a safe contactless area. Again, please let us know on placement of order of any change of address. All other brands will be processed in our system but held until the restriction level is reduced.

Our New Zealand Account Managers are on the end of the phone! They would love to help you with any queries and can send images and inspiration as per usual.

Our Sales Service team is working remotely and looking forward to answering your calls.

Please note that you can redirect your packages via their tracking number. Call our Sales Service team for more information AU 1800 145855 and NZ 0800 86478.

Hopefully this is just a short sharp lockdown and we are fully up and running again this time next week.

Please be safe and take care.

Covid AUG

Carol and the team at Unique

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